Comments From Real People About Whitney Auto Service


Whitney Auto is now my go-to auto repair shop!
Roger and Darren were very warm and friendly from the get go. I appreciate their timeliness, attentiveness and honesty. These three qualities make them stand above all other auto repair shops in Los Angeles County, and I will make sure to recommend them to all my friends and acquaintances. Thank you Whitney Auto!
Ashlea G., Valley Village CA

They are reliable, honest, trustworthy and timely
Whitney Auto is great with their service. They call to let me know exactly what is needed for the car, and how long it will take to repair it. They explain what is wrong, and will even go over it again when you pick up the car if you have any more questions. I have been using Whitney Auto for at least 3 or 4 years. I would recommend them. They are very honest with all of their services.
Serina B., North Hills CA

Whitney Auto is Great!
I've been taking my car here for about a year now for oil changes, new battery and new engine. They do an excellent job, are fast and great rates. I now have my roommate going there as well and he said everything was great also.
Patrick M., No Hollywood CA

Amazing place to have your vehicle serviced
Anytime I have a problem with my car I can call and immediately drop it off. My vehicle is always ready when I am told. The quality of work is outstanding and customer service is superior. Great place to take your vehicle and very fair pricing.
Jeremy H., Woodland Hills CA

Top notch service. Honest and trustworthy
I'm always happy with the service I get at Whitney's. Roger has been my mechanic since 1999. I've never had a complaint.
Delisa S., Porter Ranch CA

Excellent!
I have been using Whitney Auto Service for over 10 years. I have a fleet of vehicles and I need them to run. When they are not running, Whitney Auto Service gets right on it and gets them going. They do a good job. Roger really cares; his whole staff cares. On top of that, when I am not sure of what a vehicle has had done, I can always call them. They will tell me exactly what services have been done and when, so that I am not repeating services.
Pioneer Fire Protection – Jim M., Van Nuys CA

Finally - A shop I can refer all my friends to!
Whitney Auto has been servicing my vehicles for over 30 years. Competent -Yes, Trustworthy - Yes, Fair Prices - Yes! I can't say enough. Many friends who are single women feel ripped off or disrespected at other shops, and I have always recommend Whitney Auto.
David W., Chatsworth CA

I love these guys!
The team at Whitney are honest, professional, and highly knowledgeable. They offer a refreshing trust that I thought was gone in the auto repair business!!
Adam S., Sherman Oaks CA

Great Auto Repair Service
Great service, Very friendly, and communicate well. Very affordable, and I had my truck back the next day.
Brenton S., Simi Valley CA

I'd definitely recommend Whitney Auto!
I've been using these guys for car maintenance for a few years, despite moving 20 miles away. I trust that they will not try to cheat me, and they always give me all my options honestly and get work done as quickly as possible. They send email reminders when it's time to get a tune up, which I appreciate. I'd highly recommend them to anyone.
Amber A., Pasadena CA

Roger is the best!
My family has been taking our cars to Roger for as long as I can remember. It is always a pleasant experience, and Roger and his team are always straightforward, honest and do an outstanding job. I recommend Whitney Auto to anyone and everyone I know, and I, personally, would not think of taking my cars anywhere else. Thanks, Roger!
Nidia A., Sherman Oaks CA

Taking my cars to Roger is like taking them to family!
I began bringing my cars to Roger several years ago because his business was close by my work and convenient. My work location has since moved several miles away and my residence is even futher but I still bring my cars to Roger for all my service needs. I have found him to be honest, fair, and deligent. The entire Whitney Automotive staff has always been friendly and knowledgeable, making me feel confident in the fact that my vehicles were receiving the best possible service at a reasonable and fair cost.
Kevin B., Woodland Hills CA

They care about the customers.
I've been taking my three Chevys to Whitney Auto Service for three years, probably. I find that their service is better than the dealer. When I take my car into the dealer for an oil change, they say it'll take a half hour, and I wind up sitting around for an hour. When I go to Whitney, it's done when they say it will be. They also have Wi-Fi Internet, and a place I can plug my computer in, since it's old and the battery drains in ten minutes. Whitney's prices are good, and if they find anything wrong, they tell me about it. They always gave me the straight shot. They also sell AC Delco parts, which to me is a big deal, because a lot of places these days sell what's called "white box parts," these off-brands that you've never heard of. I've known about AC Delco all my life. The fact Whitney is AC Delco approved and AAA approved means they're a quality shop. They're my mechanic. I really feel that they have my best interests at heart. I've had three vehicles serviced by them, so they know I'm a good customer, and they treat me accordingly. I live in Camarillo, and I drive 46 miles each direction just so they can service my car. I go because I know I can rely on them. I've left checkbooks, cash in the car, they never touch it. They don't even change the radio station. They treat my car with respect. I trust them, they take good care of me.
Mike A., Camarillo CA

Whitney Auto services all five cars in our household
Whitney auto has been my auto service provider for over twenty years. There is no other place I would take my vehicles. Their honesty and expertise is unsurpassed.
Kevin S., Aqoura Hills CA

Very positive
We've been going to Whitney Auto Service for years. Our son recommended them close to 20 years ago. Our kids go there, and we've also recommended them to our neighbors. If it's something small that doesn't really need to be fixed, Roger will tell you. He always lets us know if it's important, if it's a safety issue. We like Roger very much and his son Daren too. They're just really honest and good. When they do do work, they're not overpriced. They even refer us to other good companies when there's work they can't do.
Len & Carole B., Van Nuys CA

I absolutely trust them
I been using Whitney Auto Service for the past 4 or 5 years. They are probably the best mechanics I have ever been to in my whole experience owning a car. They are honest, and they actually fix the things that need to be fixed and leave the other items for later. And, they tell you when to check on it. I absolutely trust them. They have done maintenance, replaced parts, and they have done major work. My car is pretty much 11 years old now, and they have done a good job maintaining it. They were actually referred to me by a neighbor who has been with them 20 years. Every time I talk to someone about having their car serviced, I send them Whitney Auto Service.
Mark-Antonio S., Van Nuys CA

BEST SHOP AROUND!!!
I recently moved to Van Nuys from Nebraska. So when my car broke down i did not know where to go. I first tried a shop right next to where i live and they gave me a quote to fix the car. I then had a friend tell me about Whitney Auto and that they were the best around! So i called Whitney and explained my problem, their quote was seriously almost half of the first shops price. Whitney got my car right in and explained everything they were going to do. They are extremely knowledgeable and very polite and understanding. I even added some things for them to fix on my car and they got everything done in one day without an appointment, that is unheard of. So with all that said i strongly recommend Whitney auto for ANY automotive need.
Travis N., Van Nuys CA

Excellent Customer Service
Last week we took my husbands car to Whitney Auto Service. The AAA truck driver told us that the battery had to be replaced. When we got there Darren took a look at it and was able to fix it without replacing the battery. He was friendly, fast and very knowledgeable. He sends us off with a running truck 10 minutes later without charge!! Where can you find something like that anymore? These guys know what they are doing and how to treat their customers. I highly recommend this shop to everybody!!! 5 stars for Whitney Auto Shop!
Ute G., Van Nuys CA

I recommend Whitney Auto Service
I have been going to Whitney Auto Service for 20 years or more. They are honest, timely, and I can trust what they say. Their work is excellent. It is guaranteed. They will work on it until they get it right and I am satisfied. I recommend them all the time, and they are AAA recommended as well.
Martha B., Van Nuys CA

The Only Auto Service Shop I'll Ever Visit
When your car starts crapping out on you, it totally sucks. I had previously visited Whitney Auto Service when I needed a new battery, but came back a month later when my engine started smoking. So my car is like 12 years old, and the water pump was probably just as old. When I got my car towed in, they checked for leaks in my radiator, only to find it bone dry. Horrifying. I hadn't been there 10 minutes when Roger and Darren already had the problem identified. Granted replacing your water pump isn't cheap, but the guys at Whitney Auto Service definitely made it worth my while; replacing all my belts as well. My car was ready to drive away in less than a day, and they gave me an awesome AAA discount. Always friendly and professional, Roger and Darren actually took the time to me how busted my water pump and belts were; utterly busted. My car's running great now, and what would have been a huge inconvenience was wrapped up quickly and effectively thanks to the guys at Whitney Auto Service.
Matthew L., Sherman Oaks CA

Same-day service and honest people who know about cars
I had a great experience. This is my first time here and I found them by calling around to find a shop that would quickly look at my old car without charging. I didn't want to pay for a look-see. I didn't even know if it was worth repairing or in my budget. The owner, Roger, explained clearly what they could check before spending a dime. I dropped my car off and he fit me in (same day) between the other cars that were being worked on. He looked the car over and called me back with specific information and prices, having prioritized the work according to what was most urgent. The work I authorized was completed and without a heavy sales pitch to convince me. This was great. I felt comfortable and safe with someone who really knows cars and gave specific detailed information. This peace of mind is why I will be returning for my next repair. I strongly recommend this repair shop instead of a chain shop, because you can tell that the people that are there are long term employees, and treat you like a long term client with quality work.
Mark L., Van Nuys CA

Awesome Mechanic
I've been coming here for over 10 years. And my father for over 15. I have always been treated well and fairly! Roger will tell you want you need and what you don't need! Totally honest!
Cassie W., Reseda CA

Trust and integrity are well and alive values you will experience at Whitney
I am a high millage driver that has used Whitney for all my auto repairs for over 25 years. They have earned my trust through the delivery of only the service I need, at fair prices and on time. Whitney also services my company vehicles. How many service companies can you bring your car in and say "fix it" with the confidence only the needed repairs will be made. Fred D., Sherman Oaks CA

ONE WORD....HONEST
'GO TO THE DEALER FOR FLOOR MATS, & WHITNEY FOR REPAIR'. SATISFIED CUSTOMER SINCE 74', RELIABLE AND FAIR. I HIGHLY RECOMMEND WHITNEY AUTOMOTIVE TO ALL.
Travis G., Sherman Oaks CA

Great, reliable service with integrity
I have been coming to Whitney Auto for about two years. I am always happy with their service and the quality of their work. They consistently explain what needs to be done, what can wait and what may or may not be necessary. I really appreciate that! I have and will continue to recommend Whitney Auto to friends and family.
Sarah H., No Hollywood CA

Prompt, honest, and courteous.
I really like Whitney Auto Service and Roger. He is very honest and prompt. They only do the work that is needed. He never oversells or pushes something that I don't want or need. I have been using Whitney Auto Service for 16 years. They are courteous, clean, and Roger has good people working for him. Everything they work on turns out very well. I rarely need to return to have something looked at twice. Usually they do it once, and it is done.
Jeff J., Van Nuys CA

I won't take my car anywhere else!
Good and honest mechanics are hard to come by. Whitney Auto Service is both. They aren't really all that close to where I live, but I still won't take my car anywhere else!
Kristen G., Pasadena CA

We've coming to Roger for years - and will continue to do so for as long as we own cars!
Roger has taken care of ALL of cars since we moved to LA fifteen years ago. He always takes excellent care of us - his prices are always fair and he recommends things as HAS to do now and COULD wait until the paycheck comes in. He understands what it means and takes to own a car in this city and the reality of managing household finances. I recommend him and his shop to ALL my friends!
Scott M., Woodland Hills CA

re: review of my experience at Whitney
I've taken my car to Roger for years now, and I always trust his judgment for what my car needs, or what can be postponed. His son Darren is a pleasure to work with as well. I am a loyal customer, and always recommend Whitney's Auto Service to anyone who wants a mechanic they can completely trust.
Donna T., CA

Anybody who cares about their car should take it to Whitney Auto Service!
I own a 1966 Mustang, which is now vintage, but when I first started taking it to Whitney Auto Service it was still brand new! I've been going to them for two generations, and his son is involved too, so I guess that makes it three generations now! My experience has been great. Of course, we are on a first name basis after all of these years, which makes me very comfortable. Roger and his team are so trustworthy and really take a genuine interest in their customers. I think that he only employs the very best mechanics at his shop. They are true specialists in their fields. For example, I'll take my car in and he'll know exactly who should work on the issue for me! Many of my friends and all of my family take their cars there too. If you care about your car, you should go there too! Everyone I've sent there has only had great remarks back about them. If you're looking to have fun at your mechanic's shop, then this is the place for you!
Joy M., Sherman Hills CA